Privacy Policy

We collect information directly from you, from people booking on your behalf, and automatically from your device when you use our website or contact us.

• Contact & Identity: name, email, phone, postal address, nationality, and ID details required by authorities for safari permits (e.g., ID type and number), and traveller particulars such as age and gender as mandated for bookings.
• Booking Details: dates, services booked, preferences, special requests (such as vehicle type), pickup/drop addresses, and payment status (no full card data stored on our servers).
• Communications & Recordings: emails, messages, queries, and—where permitted—call recordings for quality and training.
• Device & Usage: IP address, browser type, approximate location, pages viewed, and interaction data used to improve site performance.
• Media you share: photos or documents you voluntarily provide (e.g., ID scans) to complete bookings in compliance with local regulations.

Where law or the Forest Department requires identity proof for entry permits, you are responsible for ensuring the accuracy of the details you provide.

• To process bookings, issue confirmations, secure park permits, and provide customer support.
• To communicate itinerary updates, service alerts, invoices, and promotional content (you can opt out anytime).
• To comply with legal obligations and respond to lawful requests or prevent fraud and misuse.
• To analyze website usage, improve services, and personalize your experience.
• To conduct surveys, contests and feedback programs to enhance visitor experience.

Legal bases (where applicable): your consent, performance of a contract (your booking), legitimate interests (service improvement, security), and compliance with law.

• Service Providers: payment processors, booking platforms, hotels, transport partners, safari guides, and IT vendors who process data under contracts and only for specified purposes.
• Authorities: forest/park departments, law enforcement or regulators when required to obtain permits or comply with legal requests.
• Business Transfers: if we undergo a merger, acquisition, or asset sale, data may transfer as part of the transaction with appropriate safeguards.
• No sale of personal data: we do not sell your personal information.

We use cookies and similar technologies to keep the site secure, remember your preferences, and measure performance.

• Strictly necessary: required for core site functions (cannot be switched off).
• Performance/Analytics: help us understand site usage to improve services.
• Preferences & Communication: remember your choices and help us tailor messages.

You can control cookies via your browser settings. Blocking some cookies may impact site functionality.

We keep personal information only as long as necessary for the purposes described above—typically through the end of the trip and for a reasonable period thereafter for record-keeping, dispute resolution, taxes, and legal compliance. Call recordings and permit-related documents may be retained where law requires or for legitimate business needs, after which they are securely deleted.

We use administrative, technical, and physical safeguards (access controls, encryption in transit, employee training) to protect your information. No method of transmission or storage is 100% secure; we work to continually improve our protections.

• Access / Update: ask for a copy of your data or request corrections.
• Delete: request deletion where not required to retain by law.
• Opt-out of marketing: use the unsubscribe link in emails or contact us.
• Do-Not-Disturb: you may request that we avoid promotional calls/messages.
• EEA/UK residents: you may have rights under GDPR (e.g., portability, objection, restriction). You can also lodge a complaint with your supervisory authority.
• California residents: you may have rights under CCPA/CPRA, including the right to know, delete, and opt out of “sharing” for cross-context advertising (we do not sell personal data).

To exercise any right, email us at Info@wildranthambore.com. We may ask for reasonable verification of your identity.

Our services are intended for general audiences. We do not knowingly collect personal information from children below the age permitted by local law without consent from a parent or guardian. If you believe a child has provided us data, please contact us to remove it.

Your information may be processed outside your country when we use global service providers. Where required, we implement safeguards such as contractual clauses to protect your data.

We may run surveys or contests to improve services. Participation is voluntary; information will be used solely for the stated purpose. With your consent, we may display anonymized reviews or testimonials on our site and social media.

Our website may contain links to third-party sites (payment gateways, hotel partners, social media). Their privacy practices are governed by their own policies. Please review them before providing personal information.

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Material changes will be highlighted on this page. Continued use of our services after changes means you accept the updated terms.

If you have questions, concerns, or requests regarding privacy, please contact:

Wild Ranthambore
Email: Info@wildranthambore.com
Sawai Madhopur, Rajasthan, India

Grievance Officer (India IT Rules):
Name: Designated Officer
Email: Info@wildranthambore.com